Final Sale Policy
What are Final Sale Items?
Final Sale items are products marked with "FINAL SALE" labels on our website. These are typically:
- Clearance products
- Discontinued items
- End-of-season stock
- Special promotional items
- Items with limited stock
Final Sale Terms
No Returns or Exchanges
Final Sale items cannot be returned or exchanged for change of mind, sizing issues, or personal preference.
Exceptions - Your Rights Protected
Final Sale items CAN be returned or exchanged if:
- The item is faulty or defective
- The item is covered by manufacturer warranty
- We sent you the wrong item
- The item was damaged in transit
- The item significantly differs from the website description
Australian Consumer Law
Your rights under Australian Consumer Law are not affected by Final Sale status. You're still entitled to remedies for major failures and products that aren't of acceptable quality.
How to Claim
If your Final Sale item is faulty or covered by warranty:
- Contact us at orders@aidstation.com.au within 30 days of delivery
- Provide your order number and description of the issue
- Include photos if applicable
- We'll assess and provide return instructions if eligible
Gift Purchases
Final Sale items purchased as gifts follow the same policy. Extended return periods for gifts do not apply to Final Sale items unless the item is faulty or under warranty.
PODIUM Loyalty Points
You'll still earn PODIUM points on Final Sale purchases, but points will be deducted if you return a faulty Final Sale item for refund.
Important Notes
- Check carefully before purchasing Final Sale items - all sales are final unless faulty
- Size charts and product descriptions should be reviewed thoroughly
- No price adjustments if Final Sale items are further reduced
-
Limited stock - Final Sale items may not be available for exchange even if faulty
Questions?
Contact our team at orders@aidstation.com.au if you're unsure about Final Sale terms or need assistance with a faulty Final Sale item.
Remember: Final Sale = Great savings, but choose wisely! Your consumer rights for faulty products are always protected.
Want to return something else? Read our general return process here.